Novated lease package: Roadside assistance

Our roadside assistance team is here to help you out 24 hours a day, 7 days a week.

Roadside assistance can be included as part of your novated lease package, and that way you’ll pay for it from your pre-tax salary for a much lower cost. Our roadside assistance team is here to help you out 24 hours a day, 7 days a week. 


What to do if you’ve broken down right now

  1. Call 1300 170 719

  2. Our roadside assistance specialist partner, WEX Motorpass, will give you immediate assistance and guide you through everything you need to know.

  3. Wex Motorpass will ask for the following:

    • Your name and telephone number

    • Your breakdown location (stating the nearest cross street where possible)

    • Your vehicle registration number

    • Your WEX Motorpass Roadside Assist membership number and expiry date or Vehicle Identification Number (VIN)

    • A description of the problem

How roadside assistance works

If you take out roadside assistance as part of your package, it will include:

  1. 24-hour roadside assistance

  2. Towing

  3. Provision of sufficient emergency fuel (if required)

  4. Assistance changing a flat tyre

  5. Assistance with lost or locked keys

  6. Assistance with flat of faulty batteries

WEX Motorpass Roadside Assist is provided in partnership with AGA Assistance Australia Pty Ltd trading as ‘Allianz Global Assistance’. Whenever you request roadside assistance under the arrangements available to you as a WEX Motorpass Roadside Assist member, you will be making that request to Allianz Global Assistance.

If you have any questions about roadside assistance, give us a call on 1300 888 594, or you can request a callback or send us a message.