The simple steps to choosing the right novated leasing provider

We hate red flags - and there’s plenty of them around. Here’s how to avoid them and pick the novated leasing provider of your dreams (it's us, by the way).

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Knowing what to expect is the key to confidence when financing a car through a novated lease.

Using a novated lease through your employer is a great way to get the car you want while enjoying some amazing financial perks.

But, like any major financial decision, it’s important to understand what you’re getting yourself into. A novated lease can score you some significant savings, but it’s not without its potential pitfalls. With pages of fine print, industry jargon and your future financial health on the line there is plenty to be intimidated by.

So, here are the common traps and other considerations to keep in mind, so you can confidently find the right novated lease provider to suit your needs.

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Choosing the right novated leasing provider

If you’ve heard of novated leasing and how it’s a bit of a game changer for getting a car, you might be wondering if novated lease companies are all just talking a good game.

Reading through the many benefits of novated leases might make you think, “It’s too good to be true”. As with everything, a service is only as good as the company you’re dealing with. 

So, here are our three tips on what to look for to find the best novated lease company in Australia.

1

Education before acquisition

A good novated lease company will understand that the product can be a little complicated and confusing. Most people might say, “What the heck is a novated lease?”. So if you chat to providers and they’re leaving you feeling confused or telling you to just trust them, that’s your first red flag.

You should understand what you’re getting into and a good provider will take the time to answer your questions, provide plenty of information and resources, and make you feel confident in your decision.

2

Professional tailoring

The right provider will try to understand your situation in detail. If you feel like you haven’t had much chance to talk through your circumstances or what you want (and don’t want), chances are you’re getting a product off the shelf, which probably won’t suit you and certainly isn’t customised to your needs.

You’re not a cookie, so step away from the cookie cutter. A good novated lease company will ask you heaps of questions, chat through options and try to not only find the right product but also explore the little details that can save you extra.

3

Keeping you in the loop

If you’re chatting with a provider and most of the conversation is geared towards you signing on the dotted line, rather than helping you to understand the service and onboarding process, chances are you won’t get much help once the lease is underway.

If you feel like just another number on their sales team’s tally, then you probably are. So look for a provider who not only guides you through the sign-up process but also is transparent and clear about how the lease will run and your options after.

Novated leases can be incredibly handy to cut costs and make running a car much less stressful, but this is a long-term financial commitment, so having a company that’s on your side from start to finish will make a world of difference.

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If you have questions, you can call us at any time on 1300 888 594 or send us a message

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More on that: Key considerations when choosing a novated lease company

Spending some extra time to choose your provider can make a massive difference to your overall leasing experience. To help, here are the 10 considerations and key reminders that you need to check to protect yourself from the novated leasing red flags:

1

Check for the hidden cost of budget providers.

Novated leasing can be an impactful way of reducing the financial burden associated with vehicle ownership. So while we recommend comparing quotes to find the best deal, it’s important to understand that novated leasing is a financial product and can lead to poor outcomes if not managed correctly. That’s why it's essential to acknowledge that not all providers are created equal.

Opting for budget providers may seem attractive initially, but it's critical to recognise that a novated lease is a financial service. The short-term gain of a cheaper provider isn’t worth the risk of an improperly managed lease. It’s important to select a provider that realises that signing up for a lease is only 20% of the equation, and how your lease is managed over the full term makes a massive difference to the final outcome.

2

Compliance is key – always.

The Australian Taxation Office imposes strict rules and regulations on novated leases. Ensuring your chosen novated provider understands and complies with ATO regulations is a critical consideration. 

Non-compliance can lead to serious complications for both you and your employer. Two important considerations to make are possible employer liability and residual values.

3

See how the provider manages employer liability.

While employees are primarily responsible for their novated lease, an employer is still involved in the process and can be liable for fringe benefits tax (FBT) if the lease isn’t properly managed.

A good novated leasing provider should be able to ensure and demonstrate a $0 liability for your employer. Potential FBT liabilities should be managed throughout the entire leasing period, as changing circumstances throughout the lease can have downstream impacts.

4

There are acceptable residuals and balloon payments.

The ATO provides very clear advice on acceptable residual values due at the end of a novated lease period dependent on the duration of the lease. 

While there is some flexibility on residual values, this is normally only reserved for vehicles with reasons for higher depreciation. Significant deviations from standard ATO-defined residual values in a quote should trigger deeper scrutiny to understand exactly how the residual was calculated. A slightly cheaper monthly cost isn’t worth the ATO coming down on you and your employer down the line.

Some providers use an extra month hack, creating a 13, 25, 37, or 49-month lease, thinking that one month will justify a full year’s depreciation. This practice is risky and could get you and your employer in hot water with the ATO.

Term of Lease

Minimum Residual

1 Year

65.63%

2 Years

56.25%

3 Years

46.88%

4 Years

37.5%

5 Years

28.13%

5

Ask about management throughout the full lease term.

Some leasing providers go big on the initial sale and don’t follow through when it comes to ongoing service. Novated leasing should be thought of as a partnership that continues for years after you’ve signed the agreement.

Having a leasing provider with a local dedicated support team will make a massive difference to your overall experience and the ongoing management of your lease.

6

Important! Financial data management and security.

Be vigilant about the destination of your personal data. Providers using off-the-shelf novated leasing products may store your information with third parties, introducing additional risks related to data and cyber security. When dealing with personal financing information, you want to know who has access to your data and how it’s being secured. 

We believe this is absolutely critical and it’s the reason we’ve invested heavily in our own proprietary technology to keep your data safe.

7

Transparency and accounting throughout the lease are crucial too.

As a financial product, it’s important that you can check your novated lease balance effortlessly. The last thing you want is to make payments over five years only to discover you’ve been under-servicing your lease. Ensure transparency to make informed decisions on your financial journey.

8

Find a lease agreement made just for you.

Some providers opt for a cookie-cutter approach to leases, prioritising the speed of closing a deal over getting the best outcomes for you. Make sure your novated leasing partner spends the time to properly understand your expected usage and vehicle needs both at the initial quoting stage and throughout the lease so that changes in your circumstances are accurately reflected over the lease term.

9

Consider if your budget matches your actual or anticipated needs.

Accurate budgeting is pivotal in novated leasing. Incorrectly managed budgets can result in unforeseen financial burdens for both employees and employers. A good novated leasing provider should ensure that your initial budget is aligned with your expected usage and spend, but also keep an eye on your account over the duration of your lease.

Circumstances and usage can change often, so you should select a provider that will take an active role in managing your lease to prevent bill shock or other poor outcomes at the end of your lease.

10

Check for appropriate levels of insurance cover.

Take a moment to scrutinise your novated lease insurance to ensure it aligns with your unique needs. Unforeseen gaps in coverage could leave you vulnerable if you need to make a claim. Your insurance budget being much lower than other quotes from leasing or insurance providers may be a red flag that you’re not appropriately covered. Assess and tailor your insurance to secure a worry-free journey.

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Leaselab is a no hassle choice for novated leasing

We know there’s a bundle of novated lease providers in the market, so why would you choose us? That’s a good question. We encourage you to do your research and check out the rest. But if you’ve already done that and you’re back to hear what we have to say, we’re keen to make our case.

Let’s address the elephant in the room. The product name - ‘novated lease’ - feels like elitist industry jargon for ‘hidden costs’. The truth is, it’s a financial product that’s actually pretty brilliant once you get your head around it.

When we researched what was out there and thought about the experience for everyday people, we realised it’d probably feel like a visit from a door-to-door insurance salesperson. We knew we had to break open an insular, exclusive club and bring this amazing secret into the light. The fact that most people we talk to don’t know what novated leasing is seems wrong to us. It’s an industry in need of change, a product in need of setting free.

1

And so, we educate

We educate more than any other leasing provider - just look at how much information we have on our website! And we do it in simple, easy-to-understand language that’s designed to educate and build confidence - not confuse. We want to put the facts in your hands.

Our easy-to-follow articles leave you feeling informed about every step of the novated leasing process. The convoluted information we found online before we wrote these articles felt like a ‘cloak and dagger’ routine. It seemed deliberately time-consuming and often asked readers to “just trust us”.

We strongly believe this is a two-way partnership. We encourage feedback all the time - we genuinely want to know if you found the information you’ve read on our site useful. And if not, we’ll use your feedback to improve it.

We’ll always be respectful of your level of knowledge, as well as any concerns you might have.

2

Premium service, before and after you sign your lease

Of course, everyone says they provide a good service - but we’re confident that ours is the best. We get that people are often under a time crunch, so we do anything we can to save them from doing the hard work.

The initial quote you’ll get from us offers a simple, transparent breakdown of how the financials work. Some providers will lump you with a six-page mini-novel on the initial quote (we know because we’ve tested it), which no busy person wants to sift through.

It feels confusing and overwhelming.  Our competitors have a slick sales team, but after they’ve got you in the door, they’re hard to reach and their support team can be less than supportive We promise that you’ll always have consistent help throughout – from the initial quote all the way through to the end of your lease.

3

We’re flexible

We think our novated lease packages are pretty great. 

They let you roll all of your running costs – fuel, servicing, insurance, roadside assistance and rego – into the lease to maximise your tax savings.

But we get that sometimes you might have a reason to change things up. You might want to stick with your current insurance provider, or you might not want to include servicing. 

With us, that’s more than okay – it’s your choice. Just let us know what you’re after and we’ll tailor a package for you.

4

We’re an SME, so we’re not out of touch

If you’ve visited our competitors and feel like you’ve walked into a bank or corporate office, that’s how we felt too. 

We get small and medium businesses and the people who work there. Everyone has already got plenty on their plate, so we make the process simple to understand and painless to use.

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If you have questions, you can call us at any time on 1300 888 594 or send us a message

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A few things to know about novated leasing

1

You’re responsible for the lease.

This is true.

You need to be employed and paid via PAYG to qualify for a lease.

It’s also true that should you leave or lose your job, you’ll need to take on payments of the lease yourself until you find a new job. If your new employer doesn’t currently offer novated leasing, they can get set up with Leaselab super quickly and easily (we have an employer guide for that).

So, while some perceive this as a “trap”, it’s more of a consideration. If you’re someone who changes jobs often, or may have long periods between jobs, novated leasing might not be for you (see “Is novated leasing right for me?” if you want to explore further).

It’s worth noting that you can leave a novated lease at any time simply by paying out the lease. You’re not locked in for the full term, which is between 1-5 years.

2

You’ll end up with a car you can’t afford.

This is false.

You need to be approved by a financier for a novated lease, which we handle on your behalf as a part of the process. So you won’t be able to borrow more than you can afford.

But perhaps more importantly, a good novated lease provider will also go over all of your financial details with you and ensure your payments aren’t too high and you’re not burdening yourself with an unrealistic outlay.

Your novated lease provider will base your application on the information you provide, so you need to be completely honest with them (and yourself) about what you should be spending on a car.

A good novated lease provider will be able to provide you good value for as long as you need a car, so it’s in their interests to give you a great experience and help you into your next car. They’ll want to ensure that the novated lease package you’re taking on aligns with your goals and ensure the price you get for each car is fair and, where possible, a significant reduction on the price if you were to buy outright or get a car loan.

When your lease ends, a good novated lease provider will ensure you’ll have a “residual” (the remaining balance on the car) that’s lower than the value of your car, putting you in a solid financial position at the end of the lease term.

3

You’ll have to use a novated lease provider’s preferred partners.

This is false.

Novated lease packages allow a lot of flexibility.

If a novated lease provider tries to force you to use a particular third-party provider for insurance, servicing, roadside assistance or another optional inclusion, then they’re probably not the best choice of provider.

A good novated lease provider will let you include only what you want to, and let you use the suppliers you prefer. 

In some cases, you may be able to bring your service provider to your novated lease package and still save money in comparison to the novated leasing company’s suggested provider. If not, you should still be able to use your preferred supplier and pay separately for your novated lease – just be aware that you won’t save as much money because it won’t be paid out of your pre-tax income.

4

Novated lease calculators don’t show the whole picture.

This is true(ish).

Some novated lease calculators might stack things in – such as showing your expected monthly fee inclusive of all fees and running costs, rather than breaking the fees down separately.

But this is mainly so the calculator doesn’t confuse you and serves its main purpose – most people just want to know what it costs. Calculators are good for giving you an idea of the overall picture, but they’re only based on a best estimate of common circumstances.

There are individual factors, such as tax brackets and business usage, which can make a one-size-fits-all calculator too simplistic for finding the perfect package for each person’s unique situation. Plus you might want certain inclusions on your car, which a calculator can’t take into consideration. A calculator also can’t account for the various ways you can structure a lease to maximise your savings.

For an accurate number, it’s best to get a personalised quote from a novated lease provider to understand how much you can save.

If you’re not sure, just ask your provider.

If you need any further assistance, don’t fret. Give us a call on 1300 888 594 and we’ll talk you through options for your situation.

5

Novated lease fees aren’t clear.

For this one – it depends.

If you have a good novated lease provider (again, us!), they’ll be fully transparent on all costs and fees upfront. There really is no good reason for your provider to hide fees from you, as the standard service fees are both fair and relatively low in comparison to the tax savings you get access to. 

If you’re struggling to get clarity, you probably need to find another provider. 

So how do the fees work?

With a novated lease there are four parties involved:

  1. You: Payments come from your pre-tax salary, and you’re ultimately responsible for your lease
  2. Your employer: They make payments on your behalf from your salary
  3. Your novated lease provider: They facilitate and manage the lease and connect all parties involved
  4. Your financier: They provide the funds to pay for the upfront purchase of your car

Your financier and novated lease provider build in their monthly fees into your lease payment, which they receive as a return on their investment for putting up the cash to purchase your car. But your incredible tax savings far outweigh any interest you’ll pay, and the idea is that a novated lease avoids you having to commit a huge sum of money upfront (like when buying the car outright) and makes life much more convenient. Plus, your novated lease provider should manage everything for you - from reporting, to payments, to budgeting, to general support - which is how they earn their fee.

Don’t forget that these fees come out of your tax savings, which is essentially money you ordinarily wouldn’t receive because it would be going to the tax office instead. So you’re still well and truly in positive savings territory.

It’s a bit like when you do your tax return and pay your tax accountant a fair fee for their service, because on the whole they’ve saved you more money than they cost you.

With all these perceived traps considered, it still holds true that a novated lease has benefits that simply aren’t available when buying a car outright or with a standard car loan, which involves making payments out of your post-tax income instead.

So, is a novated lease a good option for you?

With a novated lease, you don’t have to drop tens of thousands of dollars upfront as you would with buying a car outright. Ultimately, the key here is the ability to pay for a vital asset with money you’ve earned that would otherwise go to the tax office.

Of course, there are genuine considerations. But hopefully, we’ve made a strong argument for novated leasing with enough clear information to inform your research.

If you have questions and want to quiz the subject a little more, we’d love to chat and share our extensive knowledge in this area. We also pride ourselves on being able to find novated lease packages that best suit people’s unique situations.

Leaselab works within guidelines from the Royal Commission and includes only the items that you would need to ensure a perfect fit. We like to educate our customers thoroughly, sharing as much information and as many options as we can both upfront and throughout the lease. That’s how we keep you fully informed and across the process, so you can always make the best decisions for you and your finances.

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How to avoid novated leasing red flags

Speaking of educating – we know that a key part of the process is choosing the best car and novated leasing option for you and your family. After all, this is both an investment and a dream. So, next up: some independent advice for avoiding these red flags by finding the right options - from cars to novated leasing providers.

Ready? Keep scrolling.

Finding the right car for you and your family

If you’re struggling to get truly impartial, independent advice on the best vehicle to suit your needs, we explain how the right novated lease provider can help.

Choosing a new car can be overwhelming.

When you start to research, you soon realise there’s a flood of factors to consider, such as vehicle size, fuel type, extra options each car offers, not to mention how to pay for the car. For some people it’s an emotional decision, while for others it’s purely financial. But let’s be honest, who doesn’t like a good deal?

One of the best things a novated lease provider can do is access fleet pricing on cars. An experienced novated lease provider will have purchased thousands of vehicles. This gives them access to fleet prices through their networks, which you probably wouldn’t have access to directly. A good novated lease provider will pass this price savings on to you, which alone can save thousands of dollars off the recommended retail price.

However, be sure that any novated lease provider you speak to is completely independent and isn’t affiliated with a specific car brand or dealership, which would potentially limit you from receiving the best option possible. A good novated leasing provider will also help you with independent guidance to make the right choice for you and your individual life circumstances.

Leaselab is here to make your life as easy as possible.

Setting out to buy a new car can be daunting enough, let alone navigating complicated financing options. Variables such as resale value and fuel efficiency, combined with reliability and ongoing servicing considerations, are all critical factors when weighing up a vehicle's true ‘ownership cost’.

The research phase can reach oppressive levels when visiting a car dealership. It’s normal to feel some apprehension at a car lot. It’s a lot to juggle the weight of such a large purchase while also trying to gauge whether the salesperson is trying to get a better deal for you or for them.

We’ve had plenty of feedback like this for years and understand that it can feel overwhelming. That's why the team at Leaselab started doing the legwork for people wanting a new car but not wanting to be treated like a target by car dealers. We understand that your car needs to serve your particular requirements and circumstances.

Having the right team on your side makes all the difference.

Everyone on our team is a vehicle enthusiast and enjoys the process of helping you find the right car, with the right options, at the right price. We listen to you to understand what you need out of a vehicle and what’s important to you. Then we’ll work through the options available in the market, to help you settle on the right car.  

We’re not affiliated with any brand and our business does not depend on selling any particular model or type of car, so our advice is genuinely impartial and focused on achieving the best result for you.

We can arrange for you to test drive a vehicle at a dealer and if the vehicle you want is in another state, we can arrange to have it shipped to you. We know an overinflated price when we see one, and we’ll always tell you if we think you’re buying a lemon or something that’s not suited to you.

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We've saved thousands, for thousands

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Say goodbye to confusion and hello to a seamless novated car leasing experience

Want a no-hassle novated lease? Think Leaselab for your next car. Smaller tax bill. Bigger savings. No surprises.

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